Frequently Asked Questions

Here are answers to some of the ones we're most often asked.

What is your policy on animal testing?Click to show answer

Animal testing is a contentious issue, and there are strong and diverse opinions on the need for animal testing to underpin the development of new consumer products, particularly cosmetics. Unilever is required to provide animal data to comply with the safety regulations in place in different countries across the world. Where we are legally obliged to commission animal studies, we ensure that the minimum numbers of animals are used.

Unilever is committed to the elimination of animal testing for its business, and is at the forefront of research into non-animal approaches for assessing consumer safety. Currently, a very small amount of animal testing is still necessary to deliver innovative products that provide consumer benefits and are market competitive. 

At Unilever, using non-animal approaches is the norm. Most of our products reach consumers without testing any of their ingredients on animals. We do not test our actual products on animals (any testing is undertaken on individual ingredients), and we do not undertake animal testing in our own laboratories (any studies are conducted by third party laboratories). A few countries still undertake product testing in their government laboratories. We are working with the local authorities to ensure the implementation of non-animal methods. 

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I have a great idea that I would like to share with your company. How do I go about doing this?Click to show answer
For information on submitting ideas, please CLICK HERE.
What products are best for my hair type?Click to show answer
Please click here on the Hair Profiler to find out what products are right for you.
What is your policy on recycling and the environment?Click to show answer

Because we recognize the importance of preserving natural resources, we are engaged in a series of programs designed to address a number of issues concerning the environment. These issues range from biodegradability to recycling. Our company actively participates in industry-wide coalitions and trade associations which are working toward solutions to solid waste problems. We have established a center devoted entirely to the development and testing of new packaging materials and concepts. Company efforts to reduce solid waste include recycling projects, packages which can be recycled and use of recycled materials. Our scientists are also conducting studies on a broad range of product formulas and ingredients to ensure their environmental compatibility.

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